Shipping

Offer valid while quantities last on permanent markdowns. Prices shown reflect discount. This offer is only valid on purchases made only at our Psycho Bunny® boutiques in Forum Shops at Caesars, Las Vegas, NV, Lenox Square Mall, Atlanta, GA & Aventura Mall, Miami, FL (*subject to Mall and store reopening) and from our Sale Gallery https://www.psychobunny.com/collections/sale on www.psychobunny.com while supplies last and does not apply to previously-purchased Psycho Bunny® merchandise or to Psycho Bunny® merchandise from any other party. This offer may not be combined with any other offer or promotion and is not redeemable, exchangeable or transferable for cash, other products or for any other monetary value. To qualify, the Purchaser must be at least 18 years old or, if under 18, must use a parent’s or another adult’s account with that person’s express permission. All amounts are quoted before taxes, shipping and handling in US dollars. The Purchaser is responsible to pay for taxes, shipping (unless free shipping applies) and handling. Please consult our return, refund and exchange policies. Additional restrictions may apply.

Shipping- Please allow 3-5 business days for orders to ship from our Warehouse.

Once you've placed your order, be sure to check your inbox. We’ll send you updates along the way. The following shipping options are available with FedEx:

A few more things to consider:

• Free continental U.S. Ground shipping for orders that total $100 or more (excluding Alaska & Guam, including Puerto Rico, before taxes & after discounts)
• We ship to APO addresses and P.O. boxes
• All international orders will ship via DHL
• Please expect potential increased delays during heavy sale periods and holidays
• If your order is time-sensitive please contact us via email customerservice@psychobunny.com or chat with us 24/7

Custom embroidery available exclusively online for the Psycho Bunny polo styles identified below. Customers may request up to three letters or numbers for embroidery, with no special characters permitted. A fee of USD $18 (plus tax, if applicable)per embroidered polo will be charged. All embroidered polos are final sale and embroidery fees and taxes are non-refundable. This offer is limited to the following select styles: Men's Classic Polo in Lime Granata, Wild Berry, Sapphire, Tangerine Tango, Black, Navy, White, Brilliant Red, and Antique Tope. No other styles are eligible for this offer. Shipping delays may occur, with an estimated shipping time of 10 business days after purchase. This offer is available only for orders to be delivered in the United States and is not available for international orders. This offer is not available at any Psycho Bunny store. Additional exclusions may apply, including lack of supply and other events beyond our control, Acts of God, and other fortuitous events that prevent us from fulfilling this offer. This offer is effective as of May 10, 2023. We reserve the right to end or modify this offer at any time.

We ship anywhere on the globe. Orders placed in countries outside the contiguous United States, may require additional information at checkout, verification during order processing and may take longer to be dispatched. All domestic orders ship FedEx and international orders will ship via DHL. At this time, we ship to APO addresses or P.O. boxes. Unfortunately, at this time we are unable to ship to Ukraine and Russia as many services have been suspended within the region.

Ground shipping is free for orders delivered within the continental US totaling $100 USD or more (before taxes) after discounts and promotion codes are applied; and costs $14.99 USD in other cases. Deliveries by ground shipment will arrive within approx. 5-7 business days. FedEx Standard Overnight ($34.99 USD) and 2-day shipping ($19.99 USD) options are available at the additional charge indicated. The cost of expedited shipping is based on your “ship to” address, reflected at checkout. Standard Overnight and 2-day arrivals are not guaranteed for orders placed after 11:00AM EST.

International shipping is available for the below countries:

Australia, Austria, Belgium, Colombia, Cyprus, Dominican Republic, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Jamaica, Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Portugal, Slovakia, Slovenia, Spain, Switzerland, United Kingdom.

For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).

Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

US SALES TAX
Any applicable sales tax will be calculated at checkout.

Sometimes the following situations can occur with deliveries marked as delivered:
•   A neighbor, roommate or maybe the doormen in your building may have accepted the package on your behalf
•   The postal carrier left the package somewhere discreet to prevent it from being stolen
•   The postal carrier marked the package as delivered a few days in advance
If you still can’t find the package, please double-check your shipping address on your order confirmation to ensure that the order was shipped to the correct address.
If the package hasn’t shown up after 3 business days, please reach out to customerservice@psychobunny.com with your order number and we can help you file a claim with Fedex.
Disclaimer: FedEx can take up to 10 to 15 business days to process a claim. We are not responsible for lost, undelivered, delayed or damaged packages.