Returns

You can start your exchange or return online by visiting our Returns and Exchanges page. Simply print the provided shipping label and bring your item to the carrier listed on the label. Please note that returns must be initiated within 30 days of delivery.Once your package is received at our warehouse, refunds will be processed within 7–10 business days.

Final Sale Items: All Psycho Bunny products marked down by 50% or purchased during a "Sale on Sale" event are considered final sale, as well as socks and underwear. Final sale items cannot be returned or exchanged, so please review your order carefully before submitting, as we cannot make changes once it’s processed.

All Psycho Bunny products that are marked down by 50% off or bought during a Sale on Sale event are considered final sale.

Socks and underwear are final sale.

Final sale items cannot be returned or exchanged. Please make sure to review your order carefully before submitting it, as we cannot make any changes once it has been processed.

For all questions and inquiries, please contact us at customerservice@psychobunny.com. 

Returns from the outside of the United States can be sent via the courier of your choosing.

All international returns are handled through our shipping partner, DHL. Please note that additional charges may apply when processing your return, which will be the customer's responsibility. These charges may include, but are not limited to, return shipping fees, customs duties, and taxes.

If any duties or taxes are charged to Psycho Bunny upon receipt of the return shipment, we reserve the right to refuse the return or shipment. To avoid any issues or delays, we strongly recommend verifying all applicable charges before initiating your return.

Returns or exchanges must be handled with the retailer from which the item(s) were originally purchased in accordance with that specific retailer's return policy. Psycho Bunny can only facilitate returns for orders placed through psychobunny.com. 

Refunds will be issued to the original method of payment. We cannot issue refunds to multiple credit cards or other accounts. Please allow an additional 7 to 10 business days for return processing and refunds during peak shopping periods such as promotional weekends and holidays.

You will be notified by email when the refund has taken place.

Please note that your bank may require additional processing time before crediting your account. For additional information or if you have any questions, please contact us via email customerservice@psychobunny.com or by chat 24/7.

To start your exchange or return online, please visit our Returns and Exchanges page. Print the shipping label and bring your item to the designated carrier. Please note that returns must be initiated within 30 days of delivery.

For more information or assistance, feel free to contact us via email at customerservice@psychobunny.com or through our 24/7 chat support.