Returns

You can start your exchange or return online: Visit our Returns and Exchanges Page. Print the
shipping label, and bring your item to the carrier listed on the label.

Packages returned without the authorized RMA label or arrive via alternative couriers will be refused at our warehouse.

Once we receive your package in our warehouse, your refund will be processed within 7-10 business days.

All Psycho Bunny products that are marked down by 50% off, socks and underwear are considered final sale. Final sale items cannot be returned or exchanged. Please make sure to review your order carefully before submitting it, as we cannot make any changes once it has been processed.

For all questions and inquiries, please contact us at customerservice@psychobunny.com. 

You can start your exchange or return online: Visit our Returns and Exchanges Page. Print the
shipping label, and bring your item to the carrier listed on the label.

Packages returned without the authorized RMA label or arrive via alternative couriers will be refused at our warehouse.

Once we receive your package in our warehouse, your refund will be processed within 7-10 business days.

Offer valid while quantities last on permanent markdowns. Prices shown reflect discount. This offer is only valid on purchases made only at our Psycho Bunny® boutiques in Forum Shops at Caesars, Las Vegas, NV, Lenox Square Mall, Atlanta, GA & Aventura Mall, Miami, FL (*subject to Mall and store reopening) and from our Sale Gallery https://www.psychobunny.com/collections/sale on www.psychobunny.com while supplies last and does not apply to previously-purchased Psycho Bunny® merchandise or to Psycho Bunny® merchandise from any other party. This offer may not be combined with any other offer or promotion and is not redeemable, exchangeable or transferable for cash, other products or for any other monetary value. To qualify, the Purchaser must be at least 18 years old or, if under 18, must use a parent’s or another adult’s account with that person’s express permission. All amounts are quoted before taxes, shipping and handling in US dollars. The Purchaser is responsible to pay for taxes, shipping (unless free shipping applies) and handling. Please consult our return, refund and exchange policies. Additional restrictions may apply.

Returns from outside of the United States can be sent via the courier of your choosing.

You will be responsible for all shipping costs including any duties or taxes.  All duties and taxes must be billed to the customer. If duties and taxes are charged to Psycho Bunny, we deem the right to refuse the shipment.

Returns or exchanges must be handled with the retailer from which the item(s) were originally purchased in accordance with that specific retailer's return policy. Psycho Bunny can only facilitate returns for orders placed through psychobunny.com. 

Refunds will be issued to the original method of payment. We cannot issue refunds to multiple credit cards or other accounts. Please allow an additional 7 to 10 business days for return processing and refunds during peak shopping periods such as promotional weekends and holidays.

You will be notified by email when the refund has taken place.

Please note that your bank may require additional processing time before crediting your account. For additional information or if you have any questions, please contact us via email customerservice@psychobunny.com or by chat 24/7.

You can start your exchange or return online: Visit our Returns and Exchanges Page.
Print the shipping label, and bring your item to the carrier listed on the label.
For additional information or if you have any questions, please contact us via email
customerservice@psychobunny.com or by chat 24/7.